The plain rules of buying here Terms of sale
Last updated 12 November 2026.
Who sells
The shop on marfeldt.com is run by Martin Marfeldt, Estonia. Write to me through the contact page about anything to do with an order.
What you buy
Every product is made to order: it is printed, woven or stitched only after you have paid for it, by a production partner working through Printify, and sent to you straight from where it is made. Each product page says where that is.
The pictures are previews made from the print files. Colours on a screen and on cloth, ceramic or steel are never exactly the same, and a pattern can sit a few millimetres differently from one piece to the next.
Prices and payment
Prices are in euros and are final; no tax is added on top of the price shown. Delivery is charged separately and you see its cost at checkout before you pay. Payment is taken through PayPal, by card or from a PayPal account. The contract is made when your payment goes through and you receive the order confirmation by email.
Delivery
Making an item takes a few working days. After that the delivery time depends on where it is made and where you live; parcels from outside Europe take longer. You get an email with tracking when the parcel leaves. If a carrier asks you to pay an import charge on a parcel, write to me before you pay it.
If a parcel has not arrived within 30 days of the order, tell me and I will have it traced, sent again or refunded.
Changing your mind
You may withdraw from the purchase within 14 days of receiving it, without giving a reason. How to do it, and what happens with the money, is on the returns page.
If something is wrong
If an item arrives damaged, badly printed or is not what you ordered, write to me through the contact page with your order number and a photo. It will be replaced or refunded at no cost to you. Under Estonian and EU law you can rely on this for two years from the day you received the item.
Your details
To make and deliver an order, your name, address and what you ordered are passed to Printify, to the production partner that makes the item and to the carrier. Payment details go to PayPal and never reach this site. Order records are kept for as long as accounting law requires. Nothing is used for advertising.
Disputes
Write to me first; most things are solved in one email. If we cannot agree, consumers in Estonia can turn to the Consumer Disputes Committee (komisjon.ee), and consumers elsewhere in the EU to their national consumer body. Estonian law applies to these terms; this does not take away any protection the law of your own country gives you as a consumer.